We recognize the importance of safeguarding your privacy and take steps in order to protect your confidentiality. Each package is shipped without mention of Promescent and the return sender is labeled as "Customer Service". Likewise, all transmissions of personal information are through secure computer servers which run authentication and SSL software data encryption to encrypt all personal information, including your name, address, and credit card information
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If for any reason you are less than satisfied, just let us know.. We will give you a prompt refund* of your product purchase price excluding any shipping costs incurred for US orders. excludes international orders. **Only applies to electronic devices that are unused and in sealed original packaging. See the full policy here.